Bar Attendant Supervisor

Employer Name: Heytesbury PTY. LTD.

Position Title: Bar Attendant Supervisor

Location: Margaret River region, South West W.A

Employment Type: Full-time, permanent

Salary: AUD70,000- AUD80,000 p.a + superannuation payments

Position Summary

The Bar Attendant Supervisor is responsible for supporting and supervising daily bar operations to ensure efficient beverage service, responsible service of alcohol compliance and high-quality customer experiences. This role requires strong beverage service knowledge, supervisory capability and the ability to coordinate bar operations within a fast-paced hospitality environment.

Benefits

Competitive annual salary plus superannuation payments.

Opportunity to work within a well-respected and growing hospitality business while living and working in the renowned Margaret River region of South West Western Australia.

Task & responsibilities

Key Responsibilities

• Supervise and support daily bar operations, ensuring efficient and professional beverage service
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with venue standards and customer requirements
• Ensure compliance with Responsible Service of Alcohol (RSA) legislation and workplace health and safety requirements
• Supervise, train and support bar attendants and food and beverage staff during service periods
• Taking reservations and greeting guests where required
• Oversee stock rotation, inventory control, ordering and storage of beverages and bar supplies
• Maintain cleanliness and organisation of bar service areas, equipment and workstations
• Operate point of sale systems, undertake cash handling duties and assist with opening and closing procedures
• Take drink orders, prepare garnishes and ensure timely customer service delivery
• Provide high-quality customer service and assist with resolving customer enquiries and service issues
• Support venue operations and coordinate workflow during peak service periods
• Ensure glassware, bar equipment and service areas are cleaned and maintained in accordance with operational standards

Essential Skills & Experience

• Demonstrated bar supervisory experience 
• Strong beverage knowledge including wine, beer, spirits, cocktails and premium beverage service standards
• Experience supervising and supporting hospitality staff in a fast-paced environment
• Strong communication, customer service and organisational skills
• Ability to manage priorities and maintain service standards during busy operational periods
• Experience operating POS systems and undertaking cash handling responsibilities
• Strong understanding of RSA requirements, workplace health and safety procedures and hospitality service standards
• Ability to work year-round, evenings, weekends and public holidays as required
• Experience working within premium hospitality, tourism or wine-focused venues is highly regarded

Qualification & experience

Qualifications

• Hold at least a relevant AQF Certificate II or III qualification (or equivalent), or
• At least 1 year of relevant, full-time experience may substitute for the formal qualification listed above.

Work Experience

• At least 2 years of full-time, relevant work-experience